At Titin Labs (“TL”, “we”, “our”, or “us”), protecting your privacy is a core priority. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our website, coaching platforms, digital services, and applications.

This policy applies to users of:

• www.titinlabs.com
  
• Titin Labs coaching platforms
  
• Titin Labs applications and digital tools
  
• newsletters, educational resources, and community features
  
• any services provided under the Titin Labs brand
  

By using Titin Labs services, you acknowledge and agree to the data practices described in this Privacy Policy.

Our Commitment to Privacy

Titin Labs is committed to protecting your personal information and respecting your privacy.

We collect only the information necessary to provide services, improve the user experience, and maintain the security of our platform.

We do not sell your personal information.

Any data collected is used responsibly and handled with appropriate safeguards.

Information We Collect

We may collect personal information when you:

• create an account
  
• apply for coaching
  
• purchase products or services
  
• subscribe to newsletters
  
• complete forms or surveys
  
• interact with our website or digital platforms
  

Information collected may include:

• name
  
• email address
  
• phone number
  
• mailing address
  
• date of birth
  
• training goals or activity level
  
• nutrition or lifestyle information
  
• account login details
  
• information voluntarily submitted through coaching forms or applications
  

We collect only the information necessary to provide services and improve the Titin Labs experience.

Automatically Collected Information

When you visit our website or use Titin Labs services, certain technical information may be collected automatically, including:

• IP address
  
• browser type
  
• device type
  
• operating system
  
• pages visited and interaction data
  
• website performance metrics
  

This information helps us:

• maintain platform security
  
• improve website performance
  
• understand how users interact with our services
  

How We Use Your Information

We use collected information to:

• provide Titin Labs services and coaching programs
  
• process purchases and transactions
  
• personalize user experiences
  
• improve website functionality and service delivery
  
• communicate updates, educational content, and relevant offers
  
• respond to customer service inquiries
  
• maintain platform security
  
• comply with applicable legal obligations
  

We may also analyze aggregated or anonymized data to improve our services and user experience.

Coaching Data and Fitness Information

Some Titin Labs services require users to provide information related to:

• training history
  
• activity levels
  
• nutrition habits
  
• lifestyle factors
  

This information is used solely for the purpose of delivering personalized coaching and educational guidance.

Titin Labs treats all coaching-related personal data with care and confidentiality.

We do not share coaching information except when necessary to operate our services or when required by law.

Titin Labs coaching services are educational and informational in nature and are not a substitute for advice from licensed healthcare professionals.

Sharing Information

Titin Labs does not sell, rent, or trade personal information.

We may share information with trusted third-party service providers that help operate our services, such as:

• payment processors
  
• website hosting providers
  
• email communication platforms
  
• analytics providers
  
• infrastructure and cloud service providers
  

These providers receive only the information necessary to perform their services and are required to maintain appropriate security practices.

Information may also be disclosed if required by law or necessary to protect the rights, safety, or security of Titin Labs or its users.

Cookies and Tracking Technologies

Titin Labs uses cookies and similar technologies to improve website functionality and user experience.

Cookies allow us to:

• remember user preferences
  
• analyze website traffic
  
• improve site performance
  
• enhance the overall user experience
  

You may disable cookies through your browser settings. However, certain features of the website may not function properly without them.

Data Security

Titin Labs takes reasonable steps to protect personal information from unauthorized access, misuse, or disclosure.

Security practices may include:

• secure hosting infrastructure
  
• access controls and authentication safeguards
  
• malware scanning
  
• routine monitoring for vulnerabilities
  

While we take privacy and security seriously, no online system can guarantee complete security.

Users should also protect their login credentials and personal devices.

Data Retention

We retain personal information only for as long as necessary to:

• provide services
  
• comply with legal obligations
  
• resolve disputes
  
• enforce policies
  

Users may request deletion of their personal information at any time.

Please note that deleting certain information may limit access to some Titin Labs services.

Your Privacy Rights

Depending on your location, you may have the right to:

• access personal data we hold about you
  
• correct inaccurate information
  
• request deletion of personal information
  
• withdraw consent for certain processing activities
  
• request information about how your data is used
  

Requests may be submitted by contacting Titin Labs directly.

California Privacy Rights (CCPA / CPRA)

California residents have the right to:

• request disclosure of personal information collected
  
• request deletion of personal information
  
• request correction of inaccurate personal information
  
• opt out of the sale of personal information
  

Titin Labs does not sell personal information.

Requests may be submitted via email and will be handled according to applicable law.

GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR), including:

• the right to access your personal data
  
• the right to correct inaccurate information
  
• the right to request deletion of your data
  
• the right to restrict processing
  
• the right to data portability
  
• the right to withdraw consent
  

Your information may be processed and stored in the United States, where privacy laws may differ from those in your jurisdiction.

Children’s Privacy

Titin Labs services are intended for individuals 18 years of age or older.

We do not knowingly collect personal information from children under 13 years old.

If such data is discovered, it will be promptly removed.

Third-Party Links

Our website may include links to third-party websites or services.

Titin Labs is not responsible for the privacy practices of external websites. Users should review the privacy policies of any third-party sites they visit.

Mobile Application Privacy

If you access Titin Labs services through a mobile application, additional information may be collected to operate and improve the application.

Depending on the features used, the Titin Labs application may request permission to access certain device capabilities such as:

• device identifiers
  
• application usage data
  
• push notification tokens
  
• fitness or activity information provided by the user
  
• camera or photo uploads when submitting progress images or profile content
  

These permissions are used only to enable core application functionality and improve the user experience.

Users may manage or revoke these permissions through their device settings.

If analytics tools are used within the application, they may collect anonymized usage information to help improve performance, stability, and user experience.

If Titin Labs applications are distributed through platforms such as the Apple App Store or the Google Play Store, those platforms may collect certain information in accordance with their own privacy policies. Titin Labs does not control the data practices of those platforms.

Checkout Acknowledgment

By completing a purchase through the Titin Labs website, you acknowledge that:

• you have reviewed the Titin Labs Privacy Policy
  
• you consent to the collection and use of your information as described in this policy
  
• certain services may require the collection of personal information necessary to deliver coaching, digital products, or account functionality
  

You also confirm that you are at least 18 years of age.

Changes to This Privacy Policy

Titin Labs may update this Privacy Policy periodically to reflect changes in services, legal requirements, or operational practices.

When updates occur, the Last Updated date will be revised at the top of this page.

Users are encouraged to review this policy periodically.

Contact Information

For questions regarding this Privacy Policy or how your personal information is handled, please contact:

Titin Labs

Website: https://www.titinlabs.com

Instagram: @titinlabs

Email: info@titinlabs.com